The Varilight team was declared the winner in the category of “Best Supplier Customer Service” at the Electrical Wholesaler Awards ceremony, held at the Hilton London Tower Bridge hotel on 10th May 2018.
The award recognises Varilight’s investment in customer services, with knowledgeable personnel on hand to answer enquiries via a new telephone system or via support tickets generated on the Varilight website.
Commenting on the win, managing director John Doyle said, “We are extremely proud to win this award and grateful to all those who voted for us. It’s great to know that our commitment to customer service has been recognised. As a UK manufacturer we are well-placed to provide exceptional levels of support. Our customer service advisors have great product and technical knowledge and are also able to our in-house research and development team for additional support. We believe that everyone in our organisation has a role to play in delivering excellent customer service and so this success is shared by the whole Varilight team.”
